Description
The Imagicle Attendant Console license is a software license designed to provide advanced call handling and management features for receptionists, operators, and other staff members who handle large volumes of calls. This license includes a range of features and tools that enable users to manage calls more efficiently, improve customer service, and increase productivity. With the Imagicle Attendant Console license, users can manage multiple calls simultaneously with features like call transfer, hold, and conference. The software also includes advanced call routing capabilities, such as automatic call distribution and skill-based routing, to ensure that calls are directed to the appropriate staff member. In addition to these core features, the Imagicle Attendant Console license also includes a range of specialized tools designed to enhance call handling and management. These tools include features such as call queuing, call recording, and real-time call monitoring. The license is based on the number of users who will be using the software and can be scaled up or down as needed. It includes access to all features of the software, as well as support and maintenance updates for the duration of the license term.
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